Wednesday 23 August 2017

Ombudsman Confirms increase in bin complaints upheld

Outsourced bin collections leading to rise in upheld complaints

The outsourcing of waste collections by councils in England has led to an increase in the number of complaints being upheld by the ombudsman, a new report has warned today. The Local Government and Social Care Ombudsman (LGO) said it upheld 81% of complaints made about waste and recycling services last year.

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